Corner of Rangitikei Street and JFK Drive, Palmerston North | Sales & Service: 06 353 0605
Hours: Mon-Fri: Sales & Service: 8am-5pm. Sat: Sales only 10am-4pm. Sun: Closed
24/7, 365 days a year, we are here to help!
Available 24 hours a day, 365 days a year, Volkswagen 5-year roadside assistance offers peace of mind if the unexpected was to happen. With our comprehensive cover, a roadside breakdown doesn’t have to cause you any further distress.
One call to 0800 577 599 and our team will organise help.
On all new Volkswagen vehicles, Roadside Assistance is free for the first five years or 150,000km’s*, whichever comes first, as per the active warranty period of the vehicle.
We provide 24-hour roadside assistance, emergency accommodation, car rental and towing as well as property assistance. Our additional benefits include flat batteries, emergency fuel, flat tyres, lost or locked keys, bogged vehicle, taxi and legal or medical advice.
*Volkswagen Crafter 5-years / 250,000kms, whichever comes first.
In most cases a breakdown can be resolved at the roadside, getting you safely back on your way. We’ll provide you with expert advice and, if needed, we’ll tow your car to the nearest approved Volkswagen dealer.
Our roadside services include:
If you’re 100 kms or more from home, and the problem can’t reasonably be repaired within 24 hours, we will provide:
If you service your vehicle at an approved service centre, you can receive 12-months of roadside assistance coverage.
To be eligible for Service Roadside your vehicle must be in a roadworthy condition and have the Volkswagen standard scheduled service carried out by a participating approved service centre.
Note: Approved Service Centres may charge a fee for roadside cover, for more details contact your nearest approved service centre.
At Volkswagen we want to ensure that in the unfortunate event of an accident, no matter how small, your Volkswagen is repaired to Volkswagen standards. Our network of Approved Collision Repairers will maintain the integrity of your vehicle by using only Genuine Body Panels, factory approved repaired methods, factory trained technicians, certified tools and equipment
With 16 approved collision repairers across New Zealand, there is a Volkswagen specialist nearby to help get your Volkswagen 100% again.
An Approved Collision Repairer is:
In the event of an accident, ensure your vehicle is delivered to an Approved Collision Repairer certified by Volkswagen.
You have a choice as to where your vehicle is repaired, so why not choose the experts trained by Volkswagen?
Our approved collision repairers will manage the claim process with your insurer, delivering the best results for both you and your vehicle.
Safe and strong: Volkswagen Genuine Body Parts give your Volkswagen the necessary stability and offer you the best possible protection in the event of an impact. Independent crash test analysis proves Volkswagen Genuine Panels offer the best possible protection and can reduce the overall cost* of a repair.
*Note: All accidents are different and pricing and quality of after-market parts can vary.
Two identical Mark 7 Golfs were chosen for this experiment. Both vehicles had the bonnet, front mask, cross member, mud guard and bumper trim replaced. The Blue Golf was fitted with Genuine Parts® and the Silver Golf with after-market parts.
Both vehicles were crash tested at 15km/h and the results were staggering. The Blue Golf with Genuine Parts only required 15 new parts as a result of the accident, where the Silver Golf required 38 parts. The value of genuine speaks volumes. Watch the video to learn more.
Talk to the team at Robertson Prestige Volkswagen today.
Cnr JFK Drive and Rangitikei Street, Palmerston North
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